Frequently Asked Questions

General Questions

How do I listen to a podcast?

Click here to learn how to listen on your phone.

Click here to listen from my website.

How do I access the Dashboard?

When you sign up for a course through Organize 365®, the email associated with your purchase will automatically become your sign-in. You will receive an email containing a temporary password shortly after purchase.

Do you offer in-home organizing services?

No, Organize 365® no longer offers in-home organizing services. Please check out our Certified Organizer Directory as many of our certified organizers also own professional organizing businesses.

Can I just buy one or two individual binders without joining the program(s)?

Yes, absolutely!

You can purchase each binder individually without being a part of any of our programs.

The binders we currently offer are the:

Financial Organizing Binder

Household Operations Organizing Binder

Household Reference Organizing Binder

Medical Organizing Binder

Warrior Mama IEP Binder

With the purchase of each binder, (with the exception of the Warrior Mama IEP or the Kids School Memory Binder) you will also receive an email with the printable of the pages that we ship to you as well. This is in case you need extra copies of the sheets that you want to print out.

Additionally, members of The Productive Home Solution™ receive editable pages so that you can easily copy and paste duplicate information for multiple family members, etc. This is an exclusive bonus for All Access Members. You can learn more about and/or join learn more about and/or join The Productive Home Solution™ here.

Do you offer payment plans?

YES! Payment Plans are available via PayPal at cart checkout.


How do I contact you with questions?

Please feel free to email us at and we will be happy to answer your questions.

Do you offer refunds or discounts?

No. All of our products and programs work. We get testimonials daily in our email inbox and in our online community groups that prove the quality of our products and programs and therefore, we do not offer refunds or discounts.

We want you to be able to buy with confidence whenever you are ready to get organized and not wait for a sale or feel like you missed out on a special opportunity.

We believe that you get what you pay for and we strive to under promise and over deliver on the investments that our customers make in our products and programs.

Do you ship internationally?

While we do not ship directly outside the U.S., there are methods some customers have used to receive our products internationally. Click here for more details.

Sunday Basket Questions

What is the Sunday Basket®?

The Sunday Basket® is a basket that was created by Lisa Woodruff that replaces your to-do list for the week. This system will help you get a handle on DAILY and actionable papers that are floating around your kitchen, car, bedroom, dining room, etc. Most importantly, it will keep the clutter off of the kitchen counters.


What size is the Sunday Basket?

The basket is 13" wide x 9" high and 9" deep. The velcro attachment inside gives you a bit of flexibility depending on how you attach it. It creates a section that is 2.75" x 3.5."

Can I order slash pockets without ordering the Complete Sunday Basket® System?

Yes, all customers have the ability to purchase slash pockets as stand alone items. These items are available in our shop.

Please note, the Sunday Basket® Workshop course is only available as part of our Complete Sunday Basket System. You are welcome to purchase slash pockets only, but you will not receive access to the Sunday Basket® Workshop Course on the dashboard.

Can I order additional slash pockets for my Sunday Basket®?

Yes, all customers now have the ability to purchase additional slash pockets at any time. These items are available in our shop.

Please note, the Sunday Basket® Workshop course is only available as part of our Complete Sunday Basket® System.

If I purchase a physical or portable Sunday Basket®, but not the Complete Sunday Basket® System, will I receive access to the Sunday Basket® Workshop Course on the Dashboard?

The Sunday Basket® Workshop course is only available as part of our Complete Sunday Basket® System. You are more than welcome to purchase just a physical or portable Sunday Basket® in any color or pattern in the shop, but that purchase will not unlock the training on the dashboard.

How do I access the Sunday Basket® Club?

Once you have purchased the Complete Sunday Basket® System, login to your Dashboard and go to Join the Sunday Basket® Club. There you will find steps to access the Sunday Basket® Club on our community app. 

Once you are part of the Sunday Basket® Club, you will have access to the weekly live co-working sessions and all of the discussion in the group through the online community - not your dashboard.

The Productive Home Solution™ Questions

What is The Productive Home Solution™?

The Productive Home Solution™ lifetime membership provides the tools you need to reclaim your home and get back to fulfilling your unique purpose.

With your purchase, you will receive:

Access to the The Productive Home Solution Course in your dashboard

1 The Productive Home Solution Planning Day Workbook 

1 Planning Day Live with Lisa - access to an exclusive, four-hour training session to prepare you for the next mini New Year

  • If you purchase before the scheduled Planning Day start time, you will be registered for the live event and will receive a separate email containing your webinar join link. You will also have access to a video replay* of the event.
  • If you purchase after the scheduled Planning Day start time, you will receive access to the video replay*.

*Video replay will be sent via email.

The 4 Paper Solution® Binders: Financial, Medical, Household Reference, and Household Operations - plus editable PDFs for each

A dedicated online community just for members of The Productive Home Solution - daily encouragement, accountability, troubleshooting, and moral support

The Private Productive Home Solution Podcast - guiding you through each week in your transformational year

Do international purchasers receive all of the products?

No. Unfortunately, due to a history of items being damaged in shipping, we no longer ship the binder shells to final destinations outside of the U.S.

You will still receive the inner contents of the binders, just not the 3-ring binders themselves.

Please note, we do not ship directly to destinations outside of the U.S. Click here to learn more about international shipping procedures.

Can I start the program anytime?

The Production Home Solution is an open/close course.

If you want to receive continued updates on The Productive Home Solution, you can sign-up to be on the waitlist here.


What if I am moving, remodeling, having a baby, or taking a trip?

You are never going to have a perfect 365 days for The Productive Home Solution™.

We know that organization needs to become a part of your everyday life and life involves a lot of unexpected events and fun surprises.

Jump in as soon as you are ready to get organized.

The sooner you start, the sooner you will make progress. And remember, progress over perfection.

Is the Friday Workbox® included in The Productive Home Solution™?

No. The Productive Home Solution™ is designed to help you get your home and paper organized in one calendar year.

The Friday Workbox® is an separate offering designed to help you organize your work.

The Friday Workbox® Questions

How will the Friday Workbox® help me to organize my work?

The Friday Workbox®  is a comprehensive organizational solution with everything you need to physically organize your papers and to learn all the skills of being proactive and productive in your work. It is a physical product that stores ideas and assignments to keep your desk free of paper. It also includes online lessons to teach the skill of organizing. Using this external brain ensures that you are spending your time proactively engaged with your work, rather than reacting to the latest crisis. You will learn to track all of your active work, proactively plan your week, and increase the strength of your organizational skills.  

If you are familiar with the Sunday Basket® System for managing household paper, it will be easy to master your Friday Workbox®. The two share some similarities such as focusing on actionable papers and the use of the 1.0 and 2.0 Slash Pockets. However, Friday Workboxes® are focused on work or passion projects.

Organize 365® believes that “work,” paid or unpaid, takes on many different forms, which is why the Business Friday Workbox® is designed to be customizable to your specific role. The system contains a combination of physical and digital learning tools to help you create lasting organizational success in your workspace.

What kind of time commitment can I expect?

All week long, the Friday Workbox® will capture your actionable papers, to-dos, and other incoming paperwork. Then, at the end of the day Friday, it is time to process, make decisions, and plan your upcoming week. In most business settings, 3 pm is the ideal time. That’s very specific! The last 2 hours of the week is most effectively spent reviewing and planning.  Most people are not highly focused at the end of the week, but it is the perfect time to review the current week and prepare for the next week.

The Friday Workbox® generally requires at least one hour of attention every week. For every minute you spend planning, you GAIN five in execution. This means, one hour spent planning and preparing on Friday saves you five hours next week.

Why choose Friday for organizing?

Some of you may still be thinking, “But why choose Friday?” and there are two reasons:

  1. Friday is the optimal time to review the current week and plan for what needs to be done the following week. Looking back confirms that all important tasks from this week are either done or rescheduled. Planning ahead ensures a prospective analysis of the upcoming week, and saves time when Monday morning rolls around again.
  2. Thoroughly reviewing the current workload and proactively planning the upcoming week frees your brain to relax during the weekend hours. Establishing habits of responding to emails and confirming future appointments on Friday gives a feeling of completion to the current week. Planning your work schedule for the upcoming week ahead of time means that you can approach Monday ready to begin the work that matters most.
What if I need additional support?

In order to provide education on the Friday Workbox® system, your purchase also includes a dashboard experience with access to multiple training videos. The training videos include information on adapting the Business Friday Workbox®  for corporate, entrepreneur, direct sales, professional organizer, real estate, and volunteer jobs.

We also welcome any Friday Workbox® System purchasers to join us in our exclusive online community, the Friday Workbox® Club, on Fridays from 3:00-4:30 pm EST. Each weekly session is hosted by a Friday Workbox® Certified Organizer. This is an accountability and co-working time to support the effective use of your Friday Workbox®. The sessions are recorded and can be watched on demand.

Are there ongoing fees or costs with my purchase?

The Friday Workbox® System is a one-time investment and includes everything listed above.

Many people who purchase the Business Friday Workbox® choose to add on a Planning Day or Planning Day Subscription plan.

During Planning Day, you will join professional organizer and productivity expert Lisa Woodruff as she walks you through a LIVE, 4-hour planning session for your Friday Workbox®. Lisa will walk you through cleaning out your Friday Workbox®, building your annual overview, setting your quarterly goals, and mapping out your plan to achieve them. Together with Lisa, you will focus on creating routines and checklists so that you never miss an important deadline. This program is designed to help you set up your new Friday Workbox® Business Goal Planner alongside your Friday Workbox®  to make sure you are prepared for the upcoming quarter.

You are not required to purchase a Friday Workbox® to attend, however, this program is designed to help you set up your new Friday Workbox® Business Goal Planner alongside your Friday Workbox® to make sure you get the right tasks done for the upcoming quarter.

Certified Organizer Questions