Please could you run the installer with the "/E" command line switch. From the command line, you would launch "jpimsetup.exe /E". Let me know if you need help with that.
Run the installer until you get the error message, then close it.
Then in "C:\" you should find a file called "sbevents.txt". This is a log file created by the installer which should shed some light on the problem. Please email it to us for analysis.
Re: Variable name too long error.
Hi Joe.
That's an unspecified installer error.
Please could you run the installer with the "/E" command line switch. From the command line, you would launch "jpimsetup.exe /E". Let me know if you need help with that.
Run the installer until you get the error message, then close it.
Then in "C:\" you should find a file called "sbevents.txt". This is a log file created by the installer which should shed some light on the problem. Please email it to us for analysis.
Regards,
Gary.